Order
Ask for groceries
Say what you need the way you’d say it at home. Pantry understands everyday English and Hinglish, by voice or text.
Voice or text
Both work the same way. For a voice note, Pantry first shows what it heard, so you can catch a mishearing:
Several items in one message are fine, separated however you like: “milk, bread and eggs”, “doodh aur bread”.
How many
Say a number before the item, in English or Hindi: “2 milk”, “do anda” (two eggs), “teen kela” (three bananas). No number means one.
A count means packs of the product you usually get: “2 milk” is two of your usual milk packs.
Amounts and sizes
Ask for an amount and Pantry works out the packs: “2 litre milk”, “aadha kilo paneer”, “500 g dahi”. It buys the cheapest mix of your usual product’s sizes on sale that makes up the amount.
- It may come out a little over, by less than one of the smallest pack, and never more than double.
- If Zepto can’t supply all of it, Pantry orders what it can and says so: (1.5 l of 2 l: all the shop allows)
- “1 kg aloo” buys 1 kg in all. A word like “dozen” isn’t a size Pantry measures: “a dozen eggs” is one pack of your usual eggs, whatever its size.
More than usual
If you ask for far more than you usually buy Pantry asks before adding it, since a big number is more often misheard than meant:
Before your first order of something, a large amount gets the same question: “That’s a lot for a first order.” Pantry never buys more than 12 packs of one size in an order.
Other things you can say
The same message can change the basket, order right away, or send this order elsewhere:
| Say | What happens |
|---|---|
| “bread hata do”, “no bread” | Removes bread from the basket. |
| “make it 3 milk”, “nahi, teen doodh” | Changes the quantity. |
| “basket mein kya hai?” | Shows the basket. |
| “sab cancel karo” | Empties the basket. |
| “2 milk, bananas abhi” | Adds them and orders right away. See Order right away. |
| “office pe bhej do” | Sends this order to your saved “Office” address. See Delivery. |
| “limit 2000 kar do” | Changes a setting (owner only). See Settings. |
The full list is in Everything you can say.
When Pantry doesn’t understand
- I didn’t catch any items. Try again, naming the items plainly.
- Couldn’t find “…” in the shop; leaving it out. Zepto had nothing by that name. Try another word for it.